Vickie Wai Hay Chan, BACP
18 years in practice
Vickie Wai Hay Chan is a counsellor with 18 years of experience.
License and registration
- BACP
- 391952 · expires October 2026
- Years in practice
- 18
- Languages
- English, Mandarin, Cantonese
Details are as listed on the therapist's public professional profile. You can check the registration with the body that granted it.
About Vickie
Vickie Wai Hay Chan is a counsellor with 18 years of experience. She moved to the United Kingdom from Hong Kong in 2022 and works in English, Mandarin and Cantonese. She holds a BACP credential and a Master degree in Counselling from Australia earned in 2006.
She has a long background in hospital and social services settings. Much of her work involved mental health support, workplace stress, crisis intervention and sex therapy in employee assistance programmes.
Background and approach
In Hong Kong she spent over 15 years seeing people with a wide range of concerns. Vickie uses Emotionally-Focused Therapy alongside Client-Centred and cognitive behavioural approaches. Her way of working is practical and warm.
She helps people identify feelings, notice patterns and try out new ways of relating to themselves and others. Sessions often focus on relationships, attachment and communication problems. She also supports people dealing with anxiety, depression, grief, parenting strain and sexual difficulties.
Vickie pays attention to multicultural issues and life transitions that come with moving countries or changing roles. People describe her style as collaborative and respectful of cultural background. She encourages clients to find their own inner resources and to practise small changes between sessions.
Therapy may include short-term practical tools or deeper emotional work, depending on what a person needs.
Focus areas and approaches
Everything Vickie lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Depression
- LGBT
- Trauma and abuse
- Grief
- Sleeping disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Compassion fatigue
- Attachment issues
- Body image
- Communication problems
- Divorce and separation
- Family of origin issues
- Family problems
- Life purpose
- Mood disorders
- Multicultural concerns
- Postpartum depression
- Pregnancy and childbirth
- Self-love
- Sexual dysfunction
- Sexuality
- Women's issues
- Workplace issues
Approaches Vickie names
Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.
Online support
How EFT, Client-Centred work online
Vickie integrates Emotionally-Focused Therapy, Client-Centred Therapy and elements of cognitive behavioural work. Emotionally-Focused Therapy focuses on identifying and shifting emotional responses that keep people stuck in painful patterns, which can help with relationship stress and attachment issues. Client-Centred Therapy emphasises a respectful, non-judgemental space where a person’s own goals guide the work. Cognitive behavioural techniques offer practical tools to manage anxiety, mood and unhelpful thoughts.Choosing an approach is a collaborative process. The therapist will listen to your situation and priorities, then suggest which methods might suit your goals. Together you can try brief practical strategies or more in-depth emotional work and adjust the plan as therapy progresses.
Online sessions give practical flexibility. Video calls let you see facial cues and work through emotions in real time, phone sessions are useful when bandwidth is limited, while live chat or text messaging can be used for shorter check-ins or when writing feels easier. These options make it simpler to fit therapy around work, family life or time zone differences, and to continue support if you move or travel.
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Questions people ask
What kinds of problems does she help with?
She works with stress, anxiety, depression and mood disorders, and addresses relationship and intimacy-related issues. Other areas include trauma, grief, sexual concerns, parenting strain and career-related stress.
How would you describe her therapeutic style?
Her style is collaborative and person-centred, combining Emotionally-Focused Therapy with client-centred and cognitive behavioural techniques. She uses practical steps alongside emotional exploration.
What is her professional background?
She has 18 years of counselling experience, with many years in hospital and social services roles and EAP settings supporting mental health and workplace issues.
What credentials and region are relevant?
She holds BACP registration and a Master degree in Counselling from Australia. She practises in the United Kingdom.
Which languages are offered for sessions?
Sessions are offered in English, Mandarin and Cantonese. International clients are also accepted.
What session formats are available?
Therapy is available by video calls, phone sessions, live chat or text-based messaging to suit different schedules and communication preferences.
How are sessions paid for?
Cost varies with location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.
How do I begin therapy?
Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to the therapist's availability.
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